Visitor passes in Apple Wallet and Google Wallet

Yes, a visitor pass can go in Apple Wallet or Google Wallet. With teamzPass, reception invites the guest, the pass lands in the wallet on their phone before they arrive, and it opens only the doors and hours set for that visit.

That changes the front desk. No printing badges, no queue at the counter, no plastic left in a coat pocket after the meeting. This guide covers how visitor passes in Apple Wallet and Google Wallet work, what reception still controls, and what to check before you switch.

How a visitor pass in Apple Wallet or Google Wallet works

The flow is short and the same for every guest:

1. Invite. A host or reception enters the visit: who is coming, which day, which doors.
2. Approve. If your building wants a second check, the visit waits for approval before any pass is sent.
3. Pass arrives. The guest receives the pass and adds it to the wallet on their iPhone or Android phone. There is no app to download.
4. Arrive and tap. The guest taps the phone at the reader on the doors they are allowed to use.
5. Host alert and check in. The host is told the guest has arrived, and the visit shows on the live on-site list.
6. Visit ends. The pass stops working when the time window closes. Reception can also end it early.

What reception still controls

A wallet pass is not an open key. Every pass carries the rules of the visit:

• Doors. The main entrance and the meeting floor, not the server room or the warehouse.
• Hours. The day of the visit, or a set window such as 09:00 to 17:00.
• One phone. The pass is bound to the guest's phone, so it cannot be forwarded to a colleague who was not invited.
• Revoke. If plans change, reception ends the pass from every door at once.

Every grant, every denied tap and every change sits in one audit trail, next to staff access. You can read more about zones, schedules and the audit trail on the features page.

Contractors, recurring guests and drills

Contractors

Cleaners, maintenance crews and fit-out teams come back for days or weeks. Give them a pass that covers the doors they work on, during the hours they work, for the length of the job. When the job ends, the pass ends. Nobody has to chase a card back.

Recurring guests

Auditors, consultants and partner staff who visit every week do not need a new badge at every visit. A pass with a longer window and limited doors keeps reception free for first-time guests.

Fire drills and evacuations

The live on-site list shows which visitors are checked in right now. During a drill, the fire warden sees guests alongside staff, so nobody is missed because they were signed in on paper at the front desk.

Do your doors need new readers for visitor passes?

It depends on the readers you have today. Readers that already support wallet passes are configured to read teamzPass credentials, which is a very secure method. Doors with readers that do not support wallet passes get wallet-ready readers from teamzPass. Your door controllers and your current access control system stay where they are.

A short door survey answers the question for your building. We cover it in more detail in Do you need new door readers for phone badges?

Which teamzPass offer fits visitor passes

Visitor passes are the Visitor management platform offer: the same wallet credentials teamzPass issues for staff, plus a full visitor screen for invite, approval, check in and check out, time-limited doors and hours, host alerts and the live on-site list. If you are replacing an old system or fitting out a new building, the Complete solution already includes the visitor management platform. See both on the pricing page.

Visitor passes often start at the front of busy buildings. If you run shared floors or several tenants, the offices page shows how one platform covers every entrance.

Before you switch: a short checklist

• List the doors a typical visitor needs, and the doors no visitor should ever open.
• Decide who can invite guests: every employee, team leads only, or reception only.
• Decide whether visits need approval, and by whom.
• Agree a default visit window and a longer one for contractors.
• Keep a fallback at reception for guests without a smartphone: a visitor QR pass or a card.
• Check which of your readers already support wallet passes.

FAQ

Can a visitor pass go in Apple Wallet or Google Wallet?

teamzPass issues visitor passes to Apple Wallet and Google Wallet. Reception or the host invites the guest, the pass arrives on the guest's phone before the visit, and it opens only the doors and hours set for that visit.

Does a visitor need to download an app to use a wallet pass?

teamzPass visitor passes live in the wallet that is already on the guest's phone, so there is no app to download. Guests who prefer not to use a phone can still be given a visitor QR pass or a card at reception.

What happens to a visitor pass when the visit ends?

teamzPass visitor passes are time-limited: they work only on the doors and during the hours set for the visit, and reception can revoke a pass early from every door at once.

How does reception know which visitors are in the building?

teamzPass keeps a live list of visitors on site, with check in and check out, so reception and the fire warden can see who is inside during a drill or an evacuation.

What makes a teamzPass wallet pass different from a printed visitor badge?

teamzPass puts the pass in the wallet on the phone people already carry: issued remotely before the visitor arrives, bound to that one phone so it cannot be handed on, and revoked from every door in one click. Nothing is printed and nothing has to be collected at the exit.

Want guests to arrive with the pass already in their wallet? Schedule a call and we will walk through your doors, your reception flow and your current system with you.

Available only at select companies. Requires eligible device and OS version. See eligible devices.